Training & COaching
Coaching
Unlock your potential with Coaching
At the core of our approach is coaching, built on the belief that we all have the answers within us. By harnessing insights and asking powerful questions, we drive meaningful change.
We partner with clients to foster growth at individual, team, strategic, and firm levels. Discover the secret ingredient your firm has been missing!
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Whilst coaching psychology and tools can be found throughout our offering, find out more about our pure coaching offering below:
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Continuous Development
The learning from coaching extends beyond our sessions. Clients engage in behavioural experiments to apply their insights and receive reflective content to deepen their understanding. For teams, we promote peer coaching groups to further embed the learning.
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Additional Support
We offer 360 feedback tools, psychometrics, and leadership and team tools to enhance awareness and support your specific goals.
Coaching helps develop leadership skills (the ICF has found 86% of organisations who used coaching saw ROI in terms of leadership development).
65% of staff in companies where coaching is valued are highly engaged. (ICF/HCI RESEARCH)
Leaders who are self-aware are better able to recognize and manage their own emotions, which can help them respond more effectively to difficult situations and conflicts. (FORBES)
Coaching can stimulate innovative thinking and creativity.
Coaching helps individuals and teams set goals, and align their efforts to achieve them.
What we offer
We have 4 types of coaching offerings:
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Coaching programmes for businesses
Where a firm is looking for access to a panel of coaches who can coach a cohort of employees.
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Team coaching
Where one or two of our coaches work with a team within your business. This is often at the most senior level in a firm.
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Peer coaching programmes
These are programmes open for individuals to join. They will form part of a peer group that will learn together.
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Individual coaching programmes
This is where you work with one coach as an individual. For more information on our one-to-one coaching options get in touch at info@clienttalk.co.uk.
Coaching for Professional Services Firms
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OUR CLIENT LISTENING SERVICES
Our coaching programmes
In our recent Legal Pulse Survey, we found that firms understand the value of coaching. Over 94% of legal leaders agreed that they saw value in coaching. This isn’t surprising, many studies have shown the benefits that coaching can bring. This includes greater self-confidence, enhanced communication skills, and enhanced contributions to teams.
Of course these benefits aren't limited to legal!​Firms are increasing the amount they spend on coaching in order to address some of the key internal challenges they face. Through initiatives such as the 0-Shaped lawyer, firms are starting to realise that developing lawyers self-awareness and EQ is fundamental to be more attractive to clients and as an employer.
​See above for more information on the journey you will take on our coaching programme. We have a panel of coaches who we can match to your professionals, ensuring that they get the most from a coaching relationship. Hiring one coach, or numerous coaches is time consuming and high-risk. All our coaches are accredited and many have been professionals themselves so understand the landscape.
Leadership coaching
Many partners in Professional Services firms have missed out on the human skills development needed to be great leaders. They have the technical skills in spades. Coaching helps to increase self awareness of the impact they have as leaders and enables a more flexible approach.
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Our leadership focus helps firms create the leaders of tomorrow. Our leadership programme covers:
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How we lead ourselves.
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Self-awareness is the foundation of coaching and of emotional intelligence. It can provide insights into why we are how we are and can improve our ability to get the most from diverse teams.
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How we lead teams.
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High performing teams deliver better results for the firm and for the firm's clients.
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How we lead clients.
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Clients want more. In order to be a trusted advisor, lawyers need to deliver more than just technical excellence, they need to provide added
value and lead for the future. We combine our business development expertise, the insights we have from regularly speaking to clients with coaching to change the conversations that are happening about clients.
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How we lead for the future.
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The future is uncertain. Business is no longer focused purely on profit. The question for lawyers is increasingly "should we?" rather than "can we?". This requires a shift in mindset.
EmpowerHer
Our group coaching programmes bring together groups of individuals from a range of firms to form a peer group. Participants learn both individually and together.
What is EmpowerHer?
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A six-month programme designed to empower your female leaders and future leaders. The programme will be led by Claire Rason, author, podcaster and sought-after coach. Participants will receive a combination of individual and group coaching and will explore a range of topics including: authentic leadership; business development; feedback and delegation; and limiting beliefs. This isn't about changing women to fit a broken system, it is about empowering women to bring their authentic selves to thrive. ​
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Who for?
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This option is ideal for the females in your firm who are thinking about whether partnership is right for them. We explore their choice in the context of common challenges and explore the impact of gender bias on the choices we make.
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Why?
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The benefits of group coaching are:
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Enhanced systemic awareness
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Learn from collective intelligence of the group
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Heightened emotional intelligence
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Coaching is proven to help individuals navigate gendered organisations and thrive. For more on gendered organisations and how this may show up in professional services firms, read our latest report here.
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For more information click here.
Individual coaching
Individual coaching sessions will be used to identify individual strengths, areas for improvement and focus areas.
Our accredited coaches will then work with your professionals to increase self-awareness and empower growth.
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Coaching leaders
We have extensive experience coaching leaders, partners and executives . A knowledge of the system in which leaders find themselves is often central to the issues we explore, making our professional services knowledge so valuable! Our coaches have been selected for their experience as coaches, but also their experience outside of the world of coaching, which enables them to quickly build a rapport with our coaching clients.
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​Skills coaching
Skills coaching involves the development of specific key skills or competencies. Given the focus of these sessions, coaching programmes tend to be shorter, and solutions focused. We often use this type of coaching to support our training programmes.
​​Career coaching
We are experienced working with professionals who are transitioning in their career and need career coaching to help them develop the skills needed to be a success or to find direction.
Who for?
The thinking space that a coach can create, coupled with incisive questions and
coaching tools and techniques, has clear benefits for the coachee. Everyone who needs a space to think could consider coaching!
1:1 coaching is powerful, to find out more, book a free no-obligation chemistry session.
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