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Insight Community

Get more from your insights; whether you gather them yourselves or through others

Our client listening community brings together in-house professionals who have client listening as all or part of their remit and provides a platform for learning, connecting, and collaborating in a supportive environment.

We have different levels, so we can flex to your needs; so whether you are looking to do interviews in-house, are part of a network, want to scale, or you are just starting out with client listening, we might be just what you have been looking for.

Join our Community and benefit from:

- Problem Solving: We all know that a problem shared is a problem solved! With our community, you have access to a diverse range of peers who can help you when you get stuck.

- More for less: Members of our Insight Community can unlock discounts on training, coaching, and interviews. This makes your budget stretch further.

- Action focus: Our approach focuses on the action post-interview and uses coaching to make it happen.

- Competitive advantage: Benchmarking your performance against what it is that clients want.

- Support: Access to a community who will help you every step of the way.

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OUR CLIENT LISTENING SERVICES

Our Client Listening Community

INSIGHT ELEVATE

At Client Talk we believe that firms should embrace client listening and that having an army of internal listeners is a force for good. We also understand the benefits that come from working with different firms, finding out about best practice and current trends. Our community-based offering means that you don’t have to miss out, just because you are doing the listening in-house.

Our client listening community brings together in-house professionals who have client listening as all or part of their remit and provides a platform for learning, connecting and collaborating in a supportive environment.

INSIGHT ACTIVATE

At Client Talk we believe client listening isn’t just for large firms with deep pockets. Firms of all sizes can harness the benefits of listening and our community-based offering enables you to do just that.

You might have an established programme, or maybe you’re just getting started on your client listening journey – no matter which stage you’re at, we’re here for you.

Our client listening community brings together inhouse professionals who have client listening as all or part of their remit and provides a platform for learning, connecting and

INSIGHT PARTNER

At Client Talk we believe firms can never have too many conversations with their clients. Some firms like to do their listening in-house. Others prefer to combine in-house with external. Then there are those who prefer to use independent listeners only. Whatever your preference, our Partner subscription might be for you.

By enabling you to draw down on your interview bank across the year, you can use us when you need us most. Maybe there is a client who has just completed a big project, or you have just lost an important pitch. By Partnering with us, we can be there when you need us the most.

INSIGHT NETWORK

Networks exist to connect firms, facilitating the exchange of information, resources, and opportunities (including referrals from members), However, we know that balancing the quality and quantity of referrals while sustaining long-term value for all members can be difficult.

Our Insight Network subscription is the first of its kind - connecting networks who are facing the same challenges and providing additional value to those networks and their members.

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